Box Operations Lead
Join Budbee’s Box team and shape the future of parcel delivery in Finland—own operations, drive growth, and make our smart delivery boxes the best on the market.
About the role
Are you ready to shape the future of last-mile delivery in Finland? Budbee’s Box team is growing fast—and we’re now looking for a driven, analytical and hands-on Box Operations Lead to help us scale our newest delivery solution: Budbee Box.
In this role, you’ll take charge of the entire Box experience—ensuring our boxes are placed in the right locations, run like clockwork, and offer a seamless experience for consumers. You’ll lead operations, improve processes, manage partnerships, and make sure our product is the best on the market.
Some of the things you’ll do
Act as line manager for our Box Installer in Helsinki
Manage and improve the Budbee Box product using data and analytical tools
Own and grow partnerships with Box installation vendors and property locations
Source and scale new installation partners across Finland
Set up and maintain shipping logistics to ensure local box supply meets demand
Oversee box condition and repairs, ensuring quality and uptime across the network
Your future team
You’ll join a tight-knit, fast-moving operations team that thrives on collaboration, ambition, and clear ownership. We’re proud to say our team blends operational grit with a “get-it-done” mindset—and we’re all about continuously improving the way we work.
What we’re looking for
Proven experience working with data in tools like Google Sheets, Excel, Tableau or similar
Bachelor's degree in business administration or equivalent
Fluent in Finnish and English (both spoken and written)
Strong organizational skills and a can-do attitude - you get energy from solving problems
A balance of attention to detail and speed - you move fast, but never cut corners
Great communication and negotiation skills - you build long-term partnerships with ease
Driver’s license (B)
The cherry on top
Experience in logistics or supply chain operations
Experience working with product or hardware rollouts
You love tackling unstructured problems and turning them into clear, scalable processes
What you’ll get
We can promise challenge, ownership, and a steep learning curve, plus the opportunity to help shape a product that’s changing the way people get their parcels. And on top of that, you’ll get:
🌇 A modern, office in Helsinki city center
🐶 A dog-friendly workplace
⏰ Flexible hours and hybrid work setup
💻 The tools and tech you need to succeed
🏋️♀️ Wellness allowance
Diversity & inclusion
We’re committed to building a workplace that reflects the diversity of the world we deliver in. Everyone’s voice matters here, and we’re dedicated to fostering an inclusive environment where all perspectives are valued.
#LI-ML1
- Department
- Central Operations
- Locations
- Helsinki, Finland
- Employment type
- Full-time
About Instabee
Instabee was founded in 2022 after combining Budbee and Instabox — two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox and Porterbuddy. Instabee is present in six countries, serving thousands of online merchants, including ASOS, Zalando, Inditex and H&M and is on track to become the most admired European e-commerce enabler.
Since the start, Instabee has focused on consumer-centric and sustainable solutions, offering deliveries to boxes and homes using muscle power, electricity, renewable diesel and biofuels. Through bespoke technical solutions, Instabee can guarantee optimal fill rates and routing, minimising any unnecessary transports. Instabee is backed by Kinnevik, Creades and EQT, among others.
Box Operations Lead
Join Budbee’s Box team and shape the future of parcel delivery in Finland—own operations, drive growth, and make our smart delivery boxes the best on the market.
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