Account & Expansion Manager (Locker Network)
đ Amsterdam | Full-time | đ Dutch & English required
About Us
Instabee was founded in 2022 through the merger of two fast-growing last-mile delivery companies: Budbee and Instabox. Together, weâre creating a new standard for e-commerce logistics â one thatâs faster, more flexible, and built around the needs of merchants and consumers alike.
With three strong brands under one roof (Budbee, Instabox, and Porterbuddy), Instabee delivers millions of parcels every month across Europe. We work with thousands of merchants and are on track to become the leading e-commerce enabler in Europe.
Our mission is simple: make sending and receiving parcels radically easier. Whether it's smart lockers or carbon-neutral transport, weâre all about creating seamless, customer-first solutionsâand doing it at scale.
About the Role
As a Locker Network Manager within our Network team, youâll own the full lifecycle of our locker network â from strategic planning and partner acquisition to successful installation and ongoing performance. You'll play a critical role in expanding and optimizing our last-mile delivery operations across key markets.
Your focus will be on growing the network through partnerships with high-volume accounts (like H&M and Albert Heijn), while ensuring each locker location delivers on operational excellence and financial efficiency. This is a hands-on, cross-functional role where youâll lead both a sales team responsible for acquiring new locations, and an operational team focused on implementation and performance.
Weâre looking for a proactive, people-oriented leader with a strong commercial mindset and the ability to connect the dots between sales, operations, and long-term strategy. An interest in logistics and supply chains will help you thrive in this role, as you'll be deeply involved in shaping how goods move smoothly from our partners to their customers.
Key Responsibilities
Sales & Account Management
- Build and manage relationships with strategic network partners and large retail clients.
- Drive commercial discussions and negotiate terms to support sustainable network growth.
- Represent Instabee externally to promote our value proposition to key stakeholders.
- Lead, motivate, and inspire both the sales and operations teams.
Network Expansion & Operational Collaboration
- Support the planning and execution of network expansions in alignment with market demand and company goals.
- Collaborate closely with operations, expansion, and logistics teams to ensure a seamless delivery network.
Budgeting & Financial Planning
- Own the budget planning for your area, ensuring alignment between network needs and financial targets.
- Monitor spending, analyze variances, and propose adjustments where needed
Leadership & Team Coordination
- Manage and support a small team, driving engagement and accountability.
- Foster a collaborative and high-performing team culture
Stakeholder Communication
- Clearly communicate sales goals, performance updates, and operational impacts to internal teams.
- Coordinate cross-functional projects between sales, operations, and strategy
About You
Youâre a proactive relationship-builder with a passion for sales and operational excellence. You understand how to connect commercial strategy with everyday execution, and youâre motivated by both growing partnerships and improving internal workflows. You enjoy working in a dynamic, fast-paced environment and know how to prioritize and drive impact.
Qualifications & Skills
- Bachelorâs or Masterâs degree
- Minimum 5 years of experience, including 3+ years in a sales or account management role
- Proven ability to build and grow client relationships â ideally within retail or supermarkets. Experience in non-food category or formula management is a strong plus.
- Background in logistics, last-mile delivery, or e-commerce is highly valued.
- Experience leading teams or cross-functional projects is a strong advantage.
- Strong commercial mindset with excellent negotiation and stakeholder management skills.
- Fluent in both Dutch and English, with clear and confident communication skills.
- Comfortable using tools like Salesforce (preferred) and Excel/Google Sheets.
What We Offer
â đą A modern and stylish workplace at The Collection in Amsterdam Northâwith an in-house gym!
đŠ A generous pension plan with 8% contribution by Budbee (no personal contribution required).
đ 26 vacation days per year, plus your birthday offâbecause celebrations matter (based on full-time contract).
đ Regular team outings and fun get-togethers with colleagues.
đ Travel reimbursement if you live outside Amsterdam.
đ§ âŹ300 personal wellness budgetâto support your well-being.
đ„ Lunch allowance for office meals.
đ»đ± High-end equipment provided.
đž The gross monthly base salary for this role is around âŹ5300, depending on experience. Performance-based bonuses apply and can be further discussed during the interview process.
- Department
- Network NO
- Locations
- Amsterdam, Netherlands
- Remote status
- Hybrid
- Employment type
- Full-time
About Instabee
Instabee, with consumer-facing brands Budbee, Instabox, and Porterbuddy, was founded in 2022, but the collective experience dates back much further. Today, Instabee is present in six markets, serving thousands of online merchants and millions of consumers with easy home deliveries or convenient parcel locker deliveries, using the best fuel available.
With smart tech, a focus on the environment, and a secure supply chain, Instabee has become the key partner of online merchants and the obvious choice for end-consumers, backed by notable investors such as Kinnevik, Creades, and EQT Ventures, among others.
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