About the role 

At Instabee, we’re obsessed with making e-commerce better for everyone. To do that, we need to be the best possible partner for the brands our customers love.

We are looking for a Senior Key Account Manager to take lead on our most significant merchant relationships in Norway. This isn't just about managing a portfolio; it’s about becoming a trusted extension of our clients' businesses. You will work with Norway’s most iconic brands and industry leaders, building long-term, strategic roadmaps that ensure their success—and ours—as we grow together across the Nordics.

Some of the things you will do

You’ll be the strategic lead for a portfolio of high-impact Norwegian merchants. Your goal is to move beyond the day-to-day and focus on the "big picture" of the partnership.

• Own the Relationship: Act as the primary point of contact and advisor for our Tier 1 merchants, ensuring they get the most out of Instabee’s ecosystem.

• Strategic Growth: Develop and execute account plans that focus on long-term value, commercial targets, and identifying new opportunities to innovate together.

• C-Level Collaboration: Lead business reviews and commercial discussions with senior stakeholders, translating logistics into business impact.

• Bridge the Gap: Work closely with our Product, Operations, and Merchant Success teams to ensure we’re delivering the seamless, high-quality service our merchants expect.

• Keep us Grounded: Maintain high data integrity in Salesforce, ensuring our forecasting and progress are transparent and reliable.
  

Your future team

You’ll join our Nordic Key Account Management team—a group of driven, collaborative professionals who believe that we win as one. We’re a mix of commercial minds and hands-on problem solvers. While you’ll focus on the Norwegian market, you’ll be part of an international network that shares best practices and helps each other navigate the fast-moving world of e-commerce.

What we're looking for 

We believe you are a person who enjoys building something lasting. You are curious, proactive, and thrive when you can turn a complex challenge into a win-win solution.

• Experience: 5+ years in Account Management or Business Development, preferably within e-commerce or logistics.

• Relationship Focus: A proven track record of building deep, trust-based relationships with stakeholders at all levels, including the C-suite.

• Strategic Mindset: You’re comfortable navigating complex commercial contracts and long-term account planning.

• Communication: A skilled negotiator and presenter who can simplify the complex.

• Language: Fluency in both Norwegian and English is a must.

The cherry on top would be if you…

• You enjoy the "internal" side of the job—collaborating across borders and departments to get things done.

• You have a data-driven approach to how you forecast and grow your accounts.

• You’re comfortable in an entrepreneurial environment where things move fast and you have a real say in how we work.

If this is you then we can’t wait to meet you!

What you’ll get

We can promise you that you will be challenged, develop your skills and have the opportunity to work with truly amazing and competent colleagues. Of course, we have all the necessary and standard benefits in place, but in addition to this, we can also offer:

🌇 Modern and newly renovated office located in Oslo
💻 Modern Tech Stack: Work with cutting-edge technology every day
🍻 Social agenda including afterworks, sports & other fun activities
💰 Good pension scheme and premium health insurance
🥗 Catered delicious food in the office 5 days per week

Diversity and inclusion are very important to us and we are committed to creating an inclusive work environment. We want to be a workplace where everyone’s perspectives and opinions are valued, and we are dedicated to creating opportunities for all employees to thrive and reach their full potential.

Get to know us

In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox, and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with the consumer at heart.

We’re fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans on stopping anytime soon. As we continue to expand, the complexity of Instabee grows in parallel. With that in mind, we’re now looking for you to help us on the journey ahead.