🚚 About Instabee

Budbee, part of the Instabee Group, has been operating in the Benelux since 2019 and has quickly grown into one of the region’s leading parcel delivery companies. We focus on making online shopping deliveries smoother, more flexible, and more convenient for both consumers and retailers. In 2022, Budbee merged with Instabox to form Instabee Group — a European e-commerce logistics company delivering millions of parcels every month. Together, we work with thousands of online retailers to create a faster, smarter, and more customer-friendly way to handle deliveries across Europe. In the Netherlands and Belgium, Budbee runs a rapidly expanding network of smart parcel lockers, providing a convenient and sustainable way for consumers to receive and return their online orders.

We proudly partner with major retailers such as Albert Heijn, bol.com, and H&M to make parcel pickup simple and accessible across the region.

💼 About the Role

You will be part of the Locker Network team, responsible for the expansion and management of our extensive locker network in the Netherlands and Belgium. Our team’s primary goal is to ensure that our network functions optimally and is as accessible as possible for everyone in the region.

As our Locker Operations Specialist, you are the operational engine of the team. We are looking for a fresh, driven professional who is ready to leave the beaten path behind and help define our journey.

In this role, you don't just manage the day-to-day operations and lead our installation team; you work closely with them on a daily basis, coordinating installations, solving operational issues and improving processes as the network scales.

You will have the freedom to forge your own path in a rapidly professionalizing environment.

While your primary base is our modern office in Amsterdam, you are also expected to occasionally visit and work from our Distribution Center in Vianen to stay closely connected to the physical operations.

🛠️ Key Responsibilities

• Own the daily operational planning and management for our entire Benelux locker network. You enjoy managing, guiding, and scheduling our team of two locker installers.

• Advise the Sales team on optimal locker sizes for new locations based on current inventory. Coordinate the successful installation of new lockers by organizing materials and schedules.

• Monitor internal systems to identify broken lockers and schedule fast, efficient repairs.

• Collaborate with Operations, Routing, and Customer Service to solve parcel issues and update delivery routes.

• Design and implement future-proof operational processes to help build a scalable and sustainable organization.

🙋 About You

• You hold a Bachelor’s degree (HBO) and have 2+ years of working experience.

• You are eager to leave the beaten path behind and prefer an environment where you can forge your own. You have a builder's mentality and love designing scalable processes from scratch rather than following rigid corporate rules.

• You are highly analytical and easily interpret data to spot recurring network issues.

• You are a proactive problem solver who adapts quickly to unexpected daily operational challenges.

• You possess strong organizational skills and the leadership qualities to effectively manage field staff. You are comfortable with basic MS Office tools and easily adapt to new internal software systems.

• You speak and write fluently in both Dutch and English.

🎁 What We Offer

🎂 26 vacation days per year + your birthday off (based on full-time)

🏢 Modern office in Amsterdam Noord — at The Collection, with in-house gym

🏦 8% employer-paid pension (no personal contribution needed)

🎉 Team events, social outings, and a friendly work culture

🚆 Travel reimbursement if you live outside Amsterdam

🧘 Well-being allowance (€25 per month)

🥗 Daily lunch allowance

💻📱 High-end equipment provided

💰The gross monthly salary for this role is €3.100 to €3.900, Additionally, you'll receive a yearly holiday allowance of 8%. We determine the exact salary based on your experience and skills, and we’re happy to discuss this together.

🚀 Interested?

Let’s Hear From You! Even if you don’t tick every box, we still encourage you to apply. At Budbee Netherlands, we believe great people don’t always fit a job description perfectly — and that’s okay. What matters most to us is your motivation. So tell us why you’d love to join Budbee Netherlands and what you’re excited to bring to the team. We’re always looking for people who are curious, driven, and ready to make an impact.