Locker Network Manager
Are you excited about combining commercial growth, operational excellence, and leadership to shape one of Finland’s fastest-growing parcel locker networks?
Do you enjoy working with numbers, challenging existing ways of working, and finding smarter and more efficient ways to operate? Are you equally comfortable negotiating strategic B2B partnerships, leading a team, and diving into operational performance?
Great, because we might have the perfect challenge for you!
About the role
We are looking for a strategic, commercially minded, and operationally driven leader to take full ownership of our Locker Network operations in Finland.
As our Locker Network Manager, you will be responsible for both expanding and optimizing our nationwide parcel locker network. Your mission is not only to grow the network by securing strategically important locations and partnerships, but also to ensure that the existing network operates efficiently, delivers strong performance, and continuously improves.
This is a demanding and highly visible leadership role that combines B2B sales leadership, strategic partnership management, operational excellence, data-driven decision-making, and people management.
You will lead a small team of specialists and work closely with commercial, operational, and other cross-functional teams to drive sustainable growth and operational performance.
What You'll Do
Drive commercial growth and B2B partnerships
Lead the commercial strategy and development of Finland's parcel locker network, driving sustainable growth and market coverage.
Identify and secure strategically important locker locations and build strong, long-term partnerships with major retail chains, property owners, shopping centers, and other business partners.
Lead B2B sales activities, including pipeline management, target setting, negotiations, and performance follow-up.
Develop existing partnerships and identify new business opportunities.
Own operational performance and network efficiency
Take ownership of the overall performance and efficiency of the existing parcel locker network, balancing network growth with operational effectiveness.
Continuously analyze network performance, including utilization rates, location profitability, capacity, coverage, and operational KPIs.
Identify opportunities to optimize the existing network, improve location performance, and ensure that our lockers are in the right places and operating at the right capacity.
Lead the development and continuous improvement of operational processes, ways of working, and efficiency across the Locker Network function.
Turn data and operational insights into concrete improvement initiatives and measurable results.
Collaborate closely with operational teams and other stakeholders to ensure smooth execution and high service quality.
Lead people, performance, and execution
Lead, coach, and develop a team of three specialists covering field sales, operations, and installations.
Set clear objectives, follow up on performance, and build a culture of accountability, collaboration, and continuous improvement.
Take responsibility for planning, budgeting, forecasting, reporting, and performance management within your area.
Balance strategic development with hands-on execution and day-to-day operational challenges.
Represent Budbee in partner meetings, industry events, and other relevant forums across Finland.
What We're Looking For
We are looking for a well-rounded leader who combines strong commercial capabilities with hands-on operational management experience and a genuine passion for data, performance, and continuous improvement.
To succeed in this role, you should bring:
Strong B2B commercial expertise: Proven track record in B2B sales, business development, strategic partnerships, and commercial negotiations.
B2B sales leadership experience: Demonstrated ability to lead sales activities, manage pipelines, set targets, drive commercial performance, and deliver results.
Solid operational management experience: Practical experience in managing operational processes, improving efficiency, optimizing performance, and leading operational development initiatives.
Strong analytical capabilities: A genuine interest in numbers, KPIs, and performance analysis, with the ability to identify improvement opportunities and translate data into actionable business decisions.
Process improvement mindset: A proactive approach to challenging existing ways of working, streamlining processes, and finding more efficient and scalable solutions.
People leadership skills: Proven experience in leading, coaching, and developing teams, setting clear expectations, and driving performance through structured goals and KPIs.
Strategic and hands-on approach: Ability to see the bigger picture while remaining closely involved in execution and problem-solving.
Strong stakeholder management and negotiation skills: Confidence in working with senior-level decision-makers and building lasting business relationships.
Excellent communication skills in both Finnish and English.
A relevant Bachelor's or Master's degree, or equivalent experience.
Experience in logistics, retail, real estate, infrastructure, or other operationally intensive industries is highly valued.
The Cherry on Top
Experience managing or scaling a physical network, infrastructure, or distributed operations.
Experience in network optimization, capacity planning, or location-level profitability analysis.
Familiarity with operational excellence methodologies, continuous improvement, or process optimization.
A strong network of contacts within Finland's retail, real estate, or logistics sectors.
Experience using business intelligence tools or performance dashboards to support operational and commercial decision-making.
What You'll Get
We promise you'll be challenged, learn a lot, and work with amazing, talented people.
This is an opportunity to make a real impact by shaping the future of our parcel locker network in Finland — not only by expanding it, but by making it smarter, more efficient, and better performing.
If you enjoy combining commercial thinking, operational problem-solving, and people leadership, this is the place for you.
In addition to the basics, we offer:
🌇 Hybrid work flexibility – offices in Helsinki city centre and at our Tammisto logistics hub
🏥 Comprehensive occupational health care via Aava Medical Center
🎉 Edenred Virike benefits to support your personal well-being
💰 Competitive base salary
Diversity & Inclusion
We're committed to creating an inclusive environment where everyone feels heard, respected, and valued. We believe diverse teams drive innovation and success — and we're here to support everyone in reaching their full potential.
- Department
- Network NO
- Location
- Helsinki, Finland
- Employment type
- Full-time
About Instabee
Formed in 2022 through the merger of Budbee and Instabox (uniting the Budbee, Instabox, and Porterbuddy brands), Instabee provides seamless e-commerce deliveries to millions of consumers. We are growing quickly across the Nordics and continental Europe, building cutting-edge logistics technology that handles millions of parcels each week.